HPD by Complaint Type
Number of service requests to NYC’s 311 from 2004 to 2016: 24.54 million
What is the difference between “Paint – Plaster” and “Paint/Plaster”? Looking at the actual details of a few of each type of classification will likely reveal the answer but I haven’t gone that granular yet. But I’d be curious to see what patterns exist in the number one complaint – heating. Another mining expedition for another day…..
|
Complaint Type
|
SRs
|
| Heating |
2,246,847
|
| Plumbing |
1,175,723
|
| General Construction |
1,146,114
|
| Paint – Plaster |
844,579
|
| Nonconst |
648,909
|
| Heat / Hot Water |
581,431
|
| Electric |
464,799
|
| Unsanitary Condition |
224,979
|
| Paint/Plaster |
194,313
|
| Appliance |
162,554
|
| Door/Window |
106,346
|
| Water Leak |
96,370
|
| General |
80,982
|
| Flooring/Stairs |
73,697
|
| Safety |
25,862
|
| Hpd Literature Request |
15,027
|
| Construction |
14,846
|
| Outside Building |
4,184
|
| Elevator |
2,768
|
| Structural |
16
|
| Vacant Apartment |
6
|
| Agency |
5
|
| Agency Issues |
2
|
311 data from NYC Open Data downloaded at various times. As of Feb 19, 2017, 24.5 million rows, 52 variables till 2009, 53 variables from 2010. Parsed using R v3.3.1 in RStudio v1.0.136